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Front Desk & Patient Relations Officer

Vacancy
2
Role Responsibilities
  • Receive patients and visitors professionally and guide them to the appropriate service points.
  • Support appointment flow, enquiry handling and basic patient communication across departments.
  • Maintain courteous front desk coordination and clear communication with clinical and administrative teams.
Employment Status
Full-time
Educational Requirements
  • Relevant training in administration, customer care or a related field.
  • Comfort using office systems and managing patient-facing communication.
Experience Requirements
  • Prior experience in front desk, reception, hospital support or customer care roles.
  • Ability to work in a busy environment while maintaining professionalism and empathy.
Additional Requirements
  • Strong interpersonal skills, neat presentation and good telephone etiquette.
  • Commitment to confidentiality, respect and patient-centred service.
Duty Station
Naalya, Kampala
Salary
Competitive
Compensation & Other Benefits
  • Structured team environment and practical hospital administration exposure.
  • Opportunity to contribute directly to patient experience and service quality.
Read Before Apply
  • Only shortlisted applicants will be contacted.
  • Please include your CV and relevant references.
Email
Send your CV to [email protected].